SB Electrical Services

Ordering & Enquiries

Q: How do I place an order?: A: To place an order, simply contact us directly. We don’t take orders through the website; this ensures we understand exactly what you need and can offer the best solution and pricing.
Q: Can I view products online?: A: At the moment, we don’t list our full product catalogue online. However, if you're after something specific, just get in touch, we likely stock it or can source it quickly.
Q: Do you offer quotes?: A: Absolutely. Send us your requirements, and we’ll get back to you promptly with a tailored quote.
Q: Is there a minimum order quantity?: A: No, we’re happy to accommodate orders of any size. Whether you need a single item or a bulk supply, we’ll work with you to meet your exact requirements. We believe in flexibility and making procurement easy, no matter the scale of your project.
Q: How can I contact you?: A: You can reach us via phone, email, or through our contact form. Visit the Contact Us page for full details.

Q: How long does delivery take?: A: Most stocked items are dispatched within 1–3 working days. For special orders or large quantities, lead times may vary, we’ll confirm this when you place your order.
Q: Do you offer nationwide delivery?: A: Yes, we deliver across the UK. For international enquiries, contact us directly to discuss options.
Q: Can I arrange a same-day delivery or pickup?: A: Same-day solutions may be possible depending on your location and the item. Please get in touch to check availability.

Q: Do you supply branded products?: A: Yes, we work with trusted, high-quality UK brands such as Aurora, Knightsbridge, Hamilton Litestat, and others. Quality and compliance are always top priorities.
Q: Can you help me find a specific product?: A: Absolutely. Whether it's a wall-mounted hairdryer or a particular lighting system, we can help source what you need or suggest reliable alternatives.
Q: Do you offer energy-efficient or smart solutions?: A: Yes, we specialise in energy-efficient and smart technologies for commercial settings, including smart lighting, occupancy sensors, and more.

Q: What’s your returns policy?: A: Returns are accepted on eligible items if reported within 14 days of delivery. The product must be unused and in original packaging. Custom or special orders may be excluded. Contact us for full terms.
Q: What if something arrives damaged?: A: Please inspect all deliveries upon arrival. If an item is damaged, notify us within 48 hours so we can arrange a replacement or refund.

Q: What does SB Electrical and Trade Services do?: A: We’re a UK-based electrical wholesale supplier, specialising in high-quality products for gyms, hotels, and commercial spaces. From guest room essentials to advanced lighting and wiring infrastructure, we supply what keeps your business running smoothly.
Q: Who do you supply to?: A: We primarily work with commercial clients such as hotels, gyms, leisure centres, and contractors across the UK. If you’re a business looking for reliable electrical solutions, we’re here to help.